Legal & Compliance

Privacy Policy

Last updated: September 2026 • Compliant with DPDP Act (India) & International Standards

1. Academic Purpose & Introduction

Solvix Academy ("Solvix", "we", "us", or "our") operates the public portal solvixacademy.in and the academic learning platform app.solvixacademy.in. This Privacy Policy outlines how we collect, handle, and protect personal and academic information provided by parents, guardians, and students.

2. Protection of Minors & Guardian Consent

Because Solvix Academy primarily serves secondary and senior-secondary students (Grades 9 through 12) who may be minors under applicable data privacy laws, all admissions enquiries and service agreements must be initiated or authorized by a parent or legal guardian.

We intentionally do not solicit invasive personal identifiers (such as government ID numbers, financial records, or biometric records) through our public website forms. Initial collection is limited strictly to educational diagnostics and contact coordination.

3. Information We Collect

  • Contact Information: Parent or student name, email address, telephone or WhatsApp number, country of residence, and local timezone.
  • Academic Profile: Current academic grade, syllabus/curriculum (CBSE, ICSE, Cambridge, IB, etc.), subject target areas, and learning preference.
  • Technical & Attribution Data: IP address, device metadata, and marketing referral sources (e.g. UTM parameters) captured silently to evaluate admissions channel efficacy without invasive personal tracking.

4. How Information Is Used

We use collected data solely for the following academic operations:

  • Coordinating and conducting diagnostic mathematics assessments.
  • Structuring personalized timetables aligned to your local timezone.
  • Providing progress reports, attendance logs, and curriculum updates.
  • Responding to enquiries submitted via phone, email, or web forms.

We strictly never sell, lease, or monetize guardian or student personal information to third-party advertising brokers or commercial marketing networks.

5. Data Retention & Security

Enquiry records and diagnostic assessment data are stored securely on enterprise-grade, encrypted infrastructure. Data is retained only as long as necessary to fulfill ongoing academic support or meet statutory compliance obligations.

6. Contact & Data Grievance

For data access requests, corrections, or privacy-related questions, please contact our administrative office:

Solvix Academy Data Desk
Bollineni Hillside, Perumbakkam, Chennai – 600100
Phone: +91 8807500198 / +91 9344177922