Refund & Cancellation Policy

1. Diagnostic Assessments

Initial academic consultations and diagnostic evaluation bookings submitted via the public portal do not involve prepayment obligations. If a student needs to reschedule a scheduled diagnostic session, guardians may notify admissions at least 24 hours in advance to select a revised timetable.

2. Course Enrolment & Academic Term Policy

Following formal admission into a Personal Tutoring or Small Batch program, tuition terms, batch schedules, and fee settlement policies are detailed directly within the individual admissions agreement provided to the parent or guardian.

In keeping with Solvix Academy's transparency principles, formal commercial refund schedules and fee cancellation terms are administered strictly as agreed upon during the formal admissions briefing before academic commencement.

3. Enquiries & Support

For questions concerning ongoing course schedules, rescheduling individual 1-to-1 classes, or admissions agreements, please contact: